Our core services are carried out by our team of Apple Mac IT professionals who have completed 1000s of jobs for small businesses & startups just like yours.
The benefit to you is that you will be working with an IT partner who understands people and business, not just technology.
PAY AS YOU GO REPAIRS
Some businesses don’t want to have the commitment of a flat fee support contract and would prefer to have the flexibility of a 'Pay As You Go' service. Our As Needed repair & support service is a flexible pay as you go option that gives you access to our experienced engineers onsite or remotely. Pay for only the repairs and support you need at our competitive hourly rates.
FLAT FEE SUPPORT
If you have regular IT problems and find that your PAYG spend is higher than your monthly budget, then we recommend a fixed cost support package. For one predictable, monthly cost, receive unlimited access to our support Help Desk and 24/7 maintenance. Enjoy fast priority response & resolution times via a dedicated phone number direct to our qualified Mac experts.
24/7 SERVER MONITORING
Our sophisticated monitoring & management technology is designed to ensure your server & network devices have the highest up-time possible. Our remote team check the optimised health of all your systems 24/7. The benefits of our proactive approach: network security, virus protection, hardware failure alerts, critical update installs, Reduced IT down-time, cost saving & peace of mind.
In the event of a disaster that meant you lost all your important business data, how would you cope? Having a backup & disaster recovery plan in place is essential for business continuity should the worst happen. Small business solutions don't have to be expensive nor complicated. Our simple cloud back up/DR plans will safeguard against hard drive failures, human error, fire or theft ensuring all your business files are recoverable.
Cloud means your programs and documents are kept securely online, instead of clogging up your hard-drive. This saves you time and money as you don't need to actually buy and manage your own in-house software and servers like before. Benefits: Our small business, cloud solutions including; Office 365, hosted emails, online backup, help you work seamlessly from all your devices, from any location.
We have completed a long list of IT projects ranging from full network upgrades, large volume Apple Mac rollouts to office moves. We never sell a service, solution or product we feel you don't need. Instead we listen, advise and consult on the best options for your unique business needs. Our consultancy services can assist you in getting your project completed on time and on budget.
We first contacted Macwisdom in January 2008. Over the years we have relied on Linda and her team to sort out our various Mac issues, all of which her able & friendly technicians have done swiftly and professionally.
- Harvey Langston-Jones, M-AP
Macwisdom has fulfilled our IT and computer-related needs for over ten years now. We have always found them to be very prompt and professional and have no hesitation in recommending them.
- Stephen Fletcher, Stephen Fletcher Architects
Macwisdom is an IT support company, specialising in Apple Mac technology. A reputation for high standards and unrivalled customer service in the delivery of technology solutions to startups & small businesses of 1 - 50 users.
Established in 2005 by Linda Wisdom to service the needs of small business creatives, five years after working for a large British publishing house as their Apple Mac IT Specialist.
"Most of the creative freelancers working there were in a slight panic about me leaving, as I was the only Apple Mac 'techie' they knew, and so they essentially became my first clients".
Macwisdom has evolved over the years and developed into a comprehensive, technologically advanced business capable of servicing both Apple Mac & PC clients on a local, national and global scale.
Many businesses cannot afford the expense of in-house IT staff support, so Macwisdom was started to solve this problem. We wanted to offer services that were customer service focused, affordable, increased staff productivity and essentially helped businesses make money and grow.
Why do clients stay with Macwisdom? It's because we do the simple things very well. We focus on doing a good job and making sure our clients are happy. It's not rocket science but it's a business model that has worked and continues to work. Many of our original clients are still with us 10 years on, which we like to think means we're doing something right!